Patient Education

Records & Privacy Guides

Plain-language guides to how medical records are kept, who may see them, how consent to share information works, and how personal and health data is protected. Each one explains the principle, the process, and what you are entitled to ask for.

You are entitled to ask

Contact the medical records team to ask what is held about you, request a copy, ask who has accessed your file, or raise a concern about how your information has been handled. We will set out the process, what you will receive, and what the applicable local regulation requires of us — in plain language, before you commit to anything.

Contact the Records Team