Patient Education
Records & Privacy Guides
Plain-language guides to how medical records are kept, who may see them, how consent to share information works, and how personal and health data is protected. Each one explains the principle, the process, and what you are entitled to ask for.
All Guides
9 guides to records, consent and data protection
- What Medical Records the Hospital Keeps About YouYour Records
- Who Can See Your Medical Records, and WhenAccess to Records
- Consent to Share Information, and What Changes When Family AskConsent to Share
- Clinical Photography and Imaging in Plastic SurgeryClinical Photography
- How Your Personal and Health Data Is ProtectedData Protection
- Requesting Copies of Your Medical RecordsRequesting Copies
- How Long Records Are Kept, and Why It MattersRetention
- International Patients and Cross-Border Health DataInternational Patients
- Correcting Errors in Your Medical RecordsCorrections
You are entitled to ask
Contact the medical records team to ask what is held about you, request a copy, ask who has accessed your file, or raise a concern about how your information has been handled. We will set out the process, what you will receive, and what the applicable local regulation requires of us — in plain language, before you commit to anything.